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Model Risk Management FAQs for Community Banks & Credit Unions

Model risk management is an evolving topic for community banks and credit unions. While models have been around for a long time, their prevalence in artificial intelligence (AI), machine learning (ML), and other software applications makes understanding and managing them more important than ever. Let's dive into some frequently asked questions about model risk management.

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A Vendor Manager’s Guide to Service Level Agreements (SLAs)

What is an SLA?

A service level agreement (SLA) is a specific type of contract between a vendor and a business. It defines performance measures and compensation options for the times when a vendor can't hold up their end of the bargain. Let's dive into some specifics about what this looks like and what you (as a vendor manager who cares about information security) need to do about it.

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GLBA Compliance: The Legislation, the Standards, and the Guidance

If you work for a financial institution, you may have heard the term GLBA once or twice. Or a lot. In our experience, people often use the term GLBA to describe several things related to GLBA compliance. In this article, we're going to demystify what GLBA is, and more importantly, what people mean when they say GLBA as it relates to regulatory compliance. 

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