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Risk Management Alerts (6)

Ice Dams

The winter of 2014 brought with it a significant number claims related to ice dams. With the next winter approaching, we thought it would be helpful to provide some information on ice dams: how they form, strategies to prevent and/or remove them, and tips on protecting your property from resulting leaks.

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Dispose of Unneeded Medications to Protect Your Loved Ones

Prescription drug abuse has reached epidemic proportions across the country. In 2011, over 6 million people aged 12 or older abused prescription drugs, according to the Substance Abuse and Mental Health Services Administration, a government agency that conducts a national survey on related topics each year. The same survey showed that over 50% of people abusing these drugs got them from friends or family for free. Often, those who abuse drugs, including teens, take them right out of the medicine cabinet.

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Proactive Narcotic Abuse Screening

Case: An independent pharmacy filling high-doses of narcotic CNS depressants for a middle-aged man, receives notice of a claim. The patient was found unresponsive by his wife, and pronounced dead at the scene. Toxicology reports indicate supratherapeutic concentrations of hydrocodone, oxycodone, and alprazolam. Additionally, multiple tablets of Oxycontin® are found in the patient’s stomach upon autopsy. Looking through the patient’s record, it is noted that the patient paid cash on multiple occasions for early fills of the same medications. The pharmacy claims the patient’s reason for the early fills includes ‘vacation-supply’ and ‘lost-supply’. The prescriptions were written by a variety of physicians in different practices, and no effort was made to confirm their knowledge of the other’s care. Additionally, records revealed prescriptions were also filled at other pharmacies in the area.

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Homeowner H”app”iness

To say we have busy lives is an understatement.  Most of us could use more time in our day.  We have many things to do and keep track of.  Caring for our families and homes are responsibilities most of us take pride in.  From major home improvement projects to painting a wall, a little help can go a long way.  With numerous items to maintain in a home, a reminder to change the furnace filter on schedule or change the smoke detector batteries would be great.

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Is it an Inside Job?

At Pharmacists Mutual, the Risk Management department regularly reviews pharmacy crimes to evaluate ways to help member companies consider security measures in their pharmacies.  A burglar often visits a pharmacy before breaking in.  The average burglar visits his or her target five times; allowing them to check out motion sensors and other security measures, learn where drugs are stored, and get the layout of the building.

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Not Only How, But Why

A recent edition of Pharmacy Today magazine contained an article that talked about pharmacists getting the right drug at the right dose to the right patient at the right time.  The article was discussing pharmacogenetics and not dispensing errors.  However, the article did remind me how critical it is to deliver the proper medication to the patient.

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Actions to Take When There is an Active Shooter

The term Active Shooter is fairly new in the lexicon of crime. It became popular in the past decade as a way of quickly describing situations where a person or persons was in the area, armed and intent on doing harm. Over the years, active shooter incidents have included shootings at post offices, schools, offices, factories and public gatherings.

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Dealing with the Aftermath of a Home Fire

Each year in the United States there are over 360,000 home fires reported to fire departments. The chance of your household becoming part of these statistics in your lifetime is 1 in 4. If you include fires not reported to the fire department, estimates from the National Fire Prevention Association indicate that each household can expect a fire once every 15 years, or five times in a lifetime. 43% of these fires start in the kitchen, 15% involve heating equipment and the remainder involve electrical, smoking, clothes dryers, lightning, candles and children playing with fire. Regardless of the origin, home fires are a realistic risk that needs to be planned for. One of the reasons we carry fire insurance and may be required to do so to secure mortgage financing.

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Hurricane Matthew

Hurricane Matthew, a large category three hurricane heading towards the southeast United States, is expected to bring strong winds, heavy surf, and torrential rain beginning late Thursday or early Friday. Current forecasts are uncertain if a landfall will occur. We are concerned about you and your family’s well-being. Being prepared may be the one thing you can control.

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