Texting has been redefined as a crucial mode of communication between companies and their customers, marking a significant shift in business interaction especially in the hospitality industry. It has also become a way for hotels to differentiate themselves from competitors that are less tech-savvy. And the numbers speak for themselves: check out this infographic showcasing the importance of texting in today's hospitality industry.
Guest service is arguably the most important part of the hospitality industry—ensuring guests have what they need and feel comfortable asking for it if they don’t. But...
Whether it’s letting guests know about their essentials-focused brand, or dealing with sold out weekends during the Minnesota State Fair, the avid Hotel Roseville...