CS3 - All Resources

A Standard is an idea or thing used as a measure, norm, or model in comparative evaluations. CS3’s 18 Service Pillars are the standards we use as our model to...

Take Administrative Tasks Seriously – Administrative tasks are essential to the success of every project. This includes documenting project details accurately...

Project a Positive Attitude – Adversity and challenges are part of every engagement. They should always be met with a “can do” spirit. A positive attitude is...

Show Up Ready to Work – Study project information before you arrive. Have your materials (agenda, handouts, etc.) ready to go. Know what you are going to do...

Clients expect to be billed for your expenses, but spend wisely. For travel, always seek the most cost-effective alternative. For meals, eat as you would at...

Know Your Audience – Know to whom you are speaking, but do not talk up or down to anyone.  Treat everyone’s time and position with respect.

Within the...

Protect Your Integrity – Be truthful, even when the message is hard for your client to hear. Be reliable, if you are unable to meet a commitment, communicate...

The process of change is generally a difficult endeavor. By definition, this is moving the members of an organization from the familiar to the unfamiliar....