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Andrew Thorby

Making a Case for Better Care Navigation in U.S. Health Systems

Today’s typical health system may encompass a dozen or more acute care facilities and an even wider web of affiliated provider organizations, including skilled nursing facilities, imaging centers, urgent care clinics, and a thousand or more primary care and specialist physicians. Adding to the complexity are multiple electronic medical record (EMR) systems in addition to a myriad of unique practice patterns and preferences.

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