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The Time Billing Paradox

What is the best way to get your team to buy in to the importance of time tracking?

On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have when they hear the two scary words – time tracking.

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Best Practices for Building Recurring Revenue

In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model.


There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model.

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