ALC - inett

A Desktop Optimization Center (DOC) is a business support center where administrators monitor networks and remotely control computers, networks or unified...

We have a great product by Zultys called MXIE. MXIE lets you be reached with one number anywhere! No matter what number is called, the call will get to you. The...

This legacy advisory documents how i-NETT, formerly Voice Smart Networks, addressed early network management challenges created by Bring Your Own Device adoption across small and mid-sized business environments.

We offer a comprehensive set of managed services. With a combination of our managed IT services and our managed security services we can offer a higher degree of...

i-NETT, formerly Voice Smart Networks, published this legacy advisory to document guidance shared by founder and partner Mark Wadnizak on the risks of evergreen carrier contracts.

Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology, small to midsized businesses (SMBs) have been quick to adopt this technology. While its popularity continues to grow many businesses have found that there are many challenges associated with VoIP, but are seldom discussed. The main concerns revolve around complexity, security, network quality of service and overall reliability. Business owners need to understand the challenges associated with VoIP in order to successfully adopt the technology and reap its remarkable rewards.

It’s 9:00am Monday morning, one of your employees walks into your office with a frantic look on her face. You hold your finger up and motion to her to “hold on a second” as you pick up the phone to make the most important call of the day. There’s no dial tone. You open up your email to find out what’s going on and your internet is down. Just when matters can’t get any worse your computer screen turns blue with an error message that says “fatal error.” You look up and ten of your employees are experiencing the same issues. In the past, you would’ve had to call the phone company, your internet provider and your IT consultant in order to get your business back up and running. Now you can solve all three problems with one call to your unified communications provider.

i-NETT, formerly Voice Smart Networks, published this legacy overview to document a period of communications platform expansion during 2011, with a specific focus on SIP-based deployments and call-center-oriented environments.

In 2011, Voice Smart Networks concluded its multi-part transformation series with Channel Partners, outlining the next steps in moving fully away from a transactional business model.

In 2011, Voice Smart Networks continued its multi-part transformation story with Channel Partners, examining the challenges encountered while moving away from a transactional sales model toward managed services.