Powering Smarter Damage Prevention: How BHE GT&S Centralized their Damage Prevention
BHE GT&S is responsible for thousands of miles of high-pressure natural gas pipelines and massive underground infrastructure across multiple states, sustaining ultimate safety and precision is critical. For BHE GT&S, protecting this vital infrastructure goes beyond best practices; it’s essential. With a vast network of natural gas assets BHE GT&S needed a smarter, more unified approach to manage their locates, minimize risk, and ensure public safety across miles of natural gas solutions.
The Challenge: Managing Complex Damage Prevention Data at Scale
BHE GT&S preforms aerial patrols to proactively safeguard their operations. However, managing flight reports, locating tickets, and maintaining public awareness communication across an increasingly large scale presented a complex challenge.
Their existing process lacked centralized visibility, making it increasingly difficult to connect data across systems and sustain streamlined compliance. They needed a locate management solution that could integrate aerial patrol activity, support audits, and improve the actionability of damage prevention efforts.
Collaborating for Clarity: Unlocking Operational Efficiency with KorTerra
BHE GT&S chose to partner with KorTerra to implement a cohesive solution for their complex operational needs. A customized approach that enabled greater visibility, efficiency, and compliance across their damage prevention processes.
- Centralized Dashboard: Unified system for aerial support tickets, flight reports, and ground locate reports across multiple states.
- Advanced Mapping: With KorTerra’s advanced mapping capabilities, tickets were effectively screened to quickly identify high traffic or high-risk areas.
- Streamlined Compliance: Centralized Tracking of public awareness efforts simplifies reporting and ensures regulatory compliance.
- Automated Ticket Routing: Enhanced operational efficiency by eliminating time-consuming manual processes, resulted in faster and more accurate ticket screening.
The Results: Efficiency, Safety, and Compliance
KorTerra’s solutions delivered measurable results:
✅ 0 Pipeline Damages in 2020: By centralizing locate and patrol efforts, BHE GT&S maintained a flawless safety record across its multi-state network.
✅ Fully Centralized Database: All locate tickets, aerial patrol data, and public awareness records are now managed in one system; streamlining operations and improving internal visibility.
✅ 125,000+ Public Awareness Mailers Sent: With stakeholder data housed in a single platform, BHE GT&S efficiently executed a large-scale outreach campaign to maximize public safety and compliance.
As BHE GT&S’s Senior Public Awareness Coordinator shared:
“KorTerra has been instrumental in helping us to streamline processes and create efficiencies. Having all of our data stored in one reliable system has been incredibly beneficial.”
Looking Ahead: Building a Safer, More Connected Network
Through their partnership with KorTerra, BHE GT&S has redefined how they manage risk, improve productivity, and protect public safety. By centralizing their damage prevention efforts and embracing intelligent automation, they achieved zero pipeline damages in 2020, established a fully centralized database for locates, aerial patrols, outreach, and executed a public awareness campaign that delivered over 125,000 mailers. These wins highlight their commitment to efficiency, safety, and industry leadership.
At KorTerra, we’re proud to support forward-thinking organizations like BHE GT&S in driving smarter, safer infrastructure management.
About KorTerra, Inc.
KorTerra is the leading provider of damage prevention software, protecting billions of dollars in underground infrastructure. For over 30 years, the leading stakeholders in gas distribution, pipeline operation, telecommunications, electric distribution, contract locating, and city, county, and state governments have trusted KorTerra as their damage prevention solution. KorTerra helps mitigate risk and ensure the safety of field personnel by providing secure software platforms for processing 811 locate tickets, tracking and reporting asset damages, meeting regulatory compliance, and more. Explore additional solutions at korterra.com and follow KorTerra on LinkedIn.
Media Contact:
Paige Nygaard – KorTerra, Inc.
952.368.1911
marketing@korterra.com
