I learn something new every day in the changing regulatory environment. We devote time and effort to policy changes and stay current by following key industry sites like the Center for Medicare & Medicaid Services (CMS). I am grateful to be a part of an exceptional team and network of industry friends. We work together to understand and enact the adjustments.
We first discuss new regulations with our employees in the impacted area. Our team addresses each requirement to meet their unique circumstance. By gathering their expert intel, we can be sure to address any potential direct impacts on daily operations and work together to make the necessary changes. We follow up by conferring with industry professionals. Sometimes, we make a small policy or procedure change through communication and training. With more complex changes, like Covid-19, we break down the pieces and ensure compliance and effectiveness by combining our team’s suggestions with research and industry best practices.
The one on everyone’s mind is Covid-19. Everything changed, from how and where we work to the way our clients service their members. Honestly, whoever would have thought of a parking lot as a medical testing site? The medical regulatory field is constantly evolving and so are we. Our leadership and teams adapted quickly and effectively to step up to the challenge when the pandemic hit. Our agile nature allowed us to be flexible and successful when, unfortunately, some industries and companies were not.
Find a partner you trust. My dad was a doctor, like other medical professionals, he spent numerous hours staying current on ever-changing trends in medicine. Keeping track of CPT Billing codes and healthcare company requirements is also a full-time job. That’s why partnering with a professional who knows your needs, understands your business, and has innovative solutions is key.