cjnams (3)

14 features)

Feature #6: Customer Journeys — Orchestrate Every Step of the Relationship

Aug 6, 2025 11:23:30 AM

Most platforms treat campaigns as one-off blasts or isolated workflows. They can tell you what you sent and when you sent it, but they can’t tell you how...

Geoff

How We Got Here: From Jobs to Be Done to the Most Overlooked Line Item in the P&L

Aug 5, 2025 5:53:43 PM

When Clayton Christensen talked about Jobs to Be Done, he made a simple but profound point:

Customers don’t buy products. They “hire” them to do a job in...

Geoff

Can Trump Really Lower Interest Rates — and What Founders Should Focus on Instead

Aug 5, 2025 1:09:12 PM

After Friday’s jobs report and the conversations that followed, one question kept coming up:“If Trump fires Federal Reserve Chair Jerome Powell, do rates...

Geoff

14 features)

Feature #5: Campaign Manager — Build Any Campaign, Any Way You Want

Aug 5, 2025 10:26:25 AM

When you’re managing customer engagement, the last thing you need is to jump between 5 different tools just to run one campaign.That’s why we rebuilt...

Geoff

14 features)

Introducing Our New Referral Campaign Management Tool

Aug 4, 2025 10:26:29 AM

Smarter, Faster, and Built to Scale

Referral has always been at the core of Ambassador — and today, it gets a major upgrade.

We’ve rebuilt our Referral...

Geoff

14 features)

Your Brand Has a Voice. Now It Can Listen Too. Feature #3: Voice Communication using Hiro

Jul 31, 2025 4:57:41 PM

If yesterday was about the Ambassador Score — Hiro’s way of scoring every customer’s likelihood to engage — today is about what happens when that score...

Geoff