Customer Support
We’re here to support you every step of the way. Don’t hesitate to contact us through any of these channels – we’re always happy to help!
Knowledge Center
Start your support journey by exploring our comprehensive Support & Knowledge Center. Here, you’ll find a wealth of information, including FAQs, troubleshooting guides, and helpful articles to get you the answers you need, fast.
To access the knowledge center you must be a current MOTOR customer with active login in credentials.
Click below request access to the MOTOR Customer Support Center.
AskMOTOR
If you can’t find what you’re looking for in our Knowledge Center, feel free to contact our support team via email/help request form to AskMOTOR.
Our knowledgeable experts will be happy to assist you with your inquiry and provide personalized support.
Click below to submit a support request to AskMOTOR.
Call
For users of FleetCross, TruTech, e-Tech, or TireTech you can also contact us by phone at 800-4A-MOTOR (800-426-6867) for immediate assistance. Our support team is available during regular business hours to answer your questions and help you resolve any issues you may be experiencing.
Payments
If you need to make a payment for your MOTOR services, you can do so by visiting our secure payment portal at customerportal.motor.com.
Our support team is also available to assist you with any payment-related questions or concerns.
Product Uptime Status
Experiencing an outage? Use MOTOR Site Status to view uptime and outages.
Why MOTOR?
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1903
Year MOTOR is established
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200K
Repair facility clients
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12M
Collision estimates yearly
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8.9B
Data relationships
What Our Clients Are Saying
“Your service has been outstanding, consistently providing reliable and efficient support that exceeds my expectations. The excellence of your offerings truly stands out. Keep up the fantastic work!”Roger G. Grie
“Exceptional service and top-notch products consistently impress me. MOTOR’s reliability and excellence truly sets them apart.”Andy C Rush Truck Center – Smyrna
“I truly appreciate the outstanding support. Your team consistently provides reliable and efficient assistance, demonstrating the high quality and excellence of your products and services.”Raahym Autoleap Inc.
“I’m impressed by the speed and efficiency of your service. The reliability and quality of your support and products consistently exceed my expectations. Your team truly excels in delivering outstanding results.”Jennifer C. Hwy 25 Truck And Trailer Parts LLC.
“We’ve been a customer for over 30 years and have never been disappointed with the service. Consistently excellent and reliable.”Trina H. TI Automotive
“Your service has been outstanding, consistently providing reliable and efficient support that exceeds my expectations. The excellence of your offerings truly stands out. Keep up the fantastic work!”Roger G. Grie
“Exceptional service and top-notch products consistently impress me. MOTOR’s reliability and excellence truly sets them apart.”Andy C Rush Truck Center – Smyrna
“I truly appreciate the outstanding support. Your team consistently provides reliable and efficient assistance, demonstrating the high quality and excellence of your products and services.”Raahym Autoleap Inc.
“I’m impressed by the speed and efficiency of your service. The reliability and quality of your support and products consistently exceed my expectations. Your team truly excels in delivering outstanding results.”Jennifer C. Hwy 25 Truck And Trailer Parts LLC.
“We’ve been a customer for over 30 years and have never been disappointed with the service. Consistently excellent and reliable.”Trina H. TI Automotive
“Your service has been outstanding, consistently providing reliable and efficient support that exceeds my expectations. The excellence of your offerings truly stands out. Keep up the fantastic work!”Roger G. Grie