Personal Information Removal Feature - NetSuite

Personal Information Removal Feature Overview

Keeping up with modern privacy laws doesn’t always have to be painful. NetSuite’s Personal Information (PI) Removal feature makes it surprisingly simple. Designed with data privacy in mind, this tool lets authorized users easily remove or anonymize personal information directly from specific records, fields, and audit logs.

Whether you’re responding to a GDPR “Right to Be Forgotten” request or cleaning up sensitive data stored in your system, the PI Removal page gives you full control. From the main request page, you can select exactly what to remove—choose the record type, decide whether to clear history only (e.g., audit trail data) or history and fields, and specify the records and fields you want scrubbed. There’s even a workflow option to ensure the data is also hidden from workflow history logs, closing the loop on privacy compliance.

Personal Information Removal Request Page:

PI Removal Request Form – Specific Records, Fields, and Workflow History Audit Trails:

With NetSuite’s PI Removal tool, You Can Accomplish the Following:

• Meet privacy requirements under regulations like GDPR and CCPA.
• Remove personal information such as names, bank account numbers, SSNs, and credit card numbers.
• Anonymize data in master data records, transactions, and custom records.
• Replace sensitive values in system notes with your own custom text.
• Track every request, including who submitted it, when it was created, and its current status.

Two Permissions Make Access to Personal Information Removal Requests Easy to Manage:

• Remove Personal Information Create: Allows users to create, edit, and delete PI removal requests.
• Remove Personal Information Run: Allows users to approve, execute, or delete requests.

For advanced users, SuiteScripts can be built which support bulk or scripted requests, giving developers the flexibility to automate privacy operations across large datasets.

At its core, NetSuite’s PI Removal feature helps organizations take control of their data lifecycle, simplifying privacy compliance. This impressive NetSuite tool helps organizations remove personal data and better ensure it doesn’t stay where it shouldn’t.