Welcome to the Volie Session, where we introduce Agent Qi: Revolutionizing Call Management Efficiency! Agent Qi is your automated call evaluation and grading solution, saving you time and boosting productivity. Utilizing scorecards provides insightful metrics on call performance, highlighting areas of strength and areas needing improvement. Detailed reporting lets you pinpoint where agents excel and struggle, empowering you to optimize your Business Development Center (BDC). Identify top-performing templates and areas for training focus, enhancing agent performance and appointment-setting capabilities. Streamline your operations and elevate your team with Agent Qi! Reach out to your customer success rep if you have any questions.
Finding the right inbound call center software is essential for any business looking to efficiently manage incoming calls and improve customer service. This type of...
