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Should Your BDC Agents Leave Voicemails? - Volie

Written by volie | Sep 8, 2023 12:51:13 AM

Should Your BDC Agents Leave Voicemails?

In episode #20, we answer, “Should you leave a voicemail”? While comparing the outbound calling stats for leaving a voicemail, no voicemail, and when the customers answered, the answer is yes, you should leave a voicemail. Having looked at 6.8 million calls, leaving a voicemail is backed up by the data. Always remember, positive interaction will convert.