In this AutoSuccess Executive Spotlight interview, Jake Davis tackles a pressing issue affecting many dealerships: the alarming rise of dealership phone numbers being flagged as spam, with nearly 30% of calls impacted due to new regulations. Jake delves into how carriers use sophisticated algorithms to label calls as spam, a challenge that can severely disrupt customer communication and overall business operations. He provides valuable insights into effective monitoring and remediation strategies to ensure your calls reach customers, highlighting the significant financial benefits of proper number management. Jake also cautions against quick fixes like number swapping and emphasizes the importance of partnering with vendors with direct carrier relationships.
This interview is essential viewing for anyone in the automotive industry seeking to enhance their phone communication strategies and drive customer engagement.
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