Finally, a Salesforce Managed Package That Works Where Your Teams Actually Do

At Ambassador, we understand that customer-led growth doesn’t start in your marketing department — it starts at the front lines of service and sales.

That’s why we’re proud to offer one of the only Salesforce Managed Packages built directly into Sales Cloud and Service Cloud, not just Marketing Cloud. Most of our competitors stop at campaigns and workflows. We go further — embedding advocacy, referrals, and retention mechanics where your revenue is actually created: with the teams who talk to customers every day.

👉 See the Ambassador Managed Package on AppExchange
👉 Learn more on our official Salesforce Managed Package page

Why It Matters: Marketing Cloud ≠ Customer Connection

Most Salesforce-integrated referral and loyalty tools are built for marketers. But at companies where growth is driven by the quality of service, the power of your sales team, or the loyalty of your existing customers, Marketing Cloud alone doesn’t cut it.

With Ambassador’s Salesforce Managed Package, you can:

• Trigger referrals automatically based on Service Cloud interactions
• Embed reward and advocacy workflows into Sales Cloud pipelines
• Create loyalty logic from actual customer milestones, not just campaign opens
• Enable reps and support agents to enroll customers in programs without leaving Salesforce

This means faster program adoption, more authentic engagement, and growth that starts from real relationships — not banner ads or batch emails.

🚀 What Makes Our Integration Unique

Most Salesforce integrations in this space stop at syncing contact lists or tracking marketing attribution. Ambassador goes further:

• Two-Way Sync – Automatically write referral, incentive, and loyalty data back into Salesforce objects for unified reporting across teams.
• Programmatic Triggers – Use Salesforce logic and events (like Case Closed, Opportunity Won, or CSAT Score) to trigger referral or reward flows.
• Custom Object Compatibility – Easily map Ambassador to your custom Salesforce objects, whether you’re tracking subscriptions, deployments, or NPS touchpoints.

This flexibility means your CRM structure doesn’t need to change to use Ambassador — Ambassador flexes to fit how you work.

🧩 Use Cases We Power Best

• Service Cloud: Trigger referral or loyalty incentives after support tickets are resolved or milestones are hit.
• Sales Cloud: Let AEs, CSMs, or Partner Managers enroll contacts in referral or incentive programs directly from the Opportunity or Account page.
• Multi-cloud: Combine marketing triggers with real-time sales and support activity to orchestrate the perfect moment to ask for advocacy.

📊 Prove It With Performance

Companies using Ambassador’s Salesforce Managed Package have seen:

• 2x increase in referral-driven pipeline from Sales Cloud integrations
• 30% higher reward redemption rates with Service Cloud triggers
• 90% decrease in program admin time due to automation and native setup

If you’re tired of disconnected tools and static campaigns, we’re here to help.

Let’s Get You Started

If you’re ready to activate customer-led growth from inside your CRM, learn more here or visit us on AppExchange to install the Ambassador Managed Package.

We’re ready to help you move beyond static campaigns — and into real-time engagement with real results.