Remote Services: Removing Barriers To Success
In 2020, the COVID-19 pandemic forced every organization to rethink how they meet the needs of those they serve. For Options For All, this meant finding new, innovative ways to connect our participants to staff and resources. We quickly revolutionized our process to create alternative services that allowed for remote learning and engagement. The aim was to deliver a meaningful curriculum that reinforced wellness and gave program participants a sense of inclusion. We wanted to improve our participants’ quality of life and address the challenges of social isolation and emotional disconnection. Now, participants can interact with each other and their Direct Service Professionals in a safe, virtual environment. According to OFA Engagement Coach Denice Patron, “It’s truly been a whirlwind, but we have been able to support and deliver services consistently and safely since the start of the public health crisis.